Saturday, June 23, 2007

Singapore Airlines Online Reservation System

Our National Airline..Singapore Airlines has an online Reservation System that is fast and effective. But it is being downplayed by the lack of a function for the user to change the Iternary easily online.

I had to call their reservation line and wait for almost 20 minutes before getting to a human voice(It was all being digitised before getting to the operator). But I must say that once gotten through to the operator, the lady was helpful and could immediately retify my problem. It was hassle-free, not considering the long wait to get to the operator.

Thank god. I think Singapore Airlines (SIA) still deserve to be the best Airline in the world. And last year, Singapore Changi Airport was the best Airport. Let's hope that Singapore Changi Airport will it again this year.

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